Cookie Policy

Last Updated: 11 June 2026

One House Group Ltd trading as Bath House (“we”, “us”, “our”) uses cookies and similar technologies on our website.

This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, and provide information about how visitors use the site.

Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored until they expire or are deleted).

2. How we use cookies

We use cookies to:

• Enable essential website functionality
• Support secure checkout and payment processing
• Analyse website performance and visitor behaviour
• Improve user experience
• Support marketing and advertising activities

3. Types of cookies we use

Strictly necessary cookies

These cookies are required for the website to function and cannot be disabled. They support functions such as:

• Shopping cart and checkout
• Account login
• Site security and fraud prevention

These are set by Shopify and related infrastructure providers.

Analytics cookies

These cookies help us understand how visitors use our website so we can improve performance and user experience.

Providers may include:

• Google Analytics
• Shopify Analytics

These cookies are only used where consent has been provided.

Marketing cookies

These cookies are used to measure and support advertising and marketing activity, including remarketing.

Providers may include:

• Meta (Facebook and Instagram) Pixel
• Google Ads
• Mailchimp tracking technologies

These cookies are only used where consent has been provided.

Functional cookies

These cookies allow the website to remember choices you make and provide enhanced features such as preferences and improved usability.

They may be used where consent has been provided depending on functionality.

Third-party cookies

Some cookies are set by third-party services we use, including:

• Shopify
• Google
• Meta Platforms
• Mailchimp
• Yotpo (reviews)
• PayPal (payments)

These providers may process data in accordance with their own privacy policies.

4. Cookie consent

When you first visit our website, you are given the option to:

• Accept all cookies
• Reject non-essential cookies
• Customise your preferences

Non-essential cookies are only used where consent has been provided. You can withdraw or change your consent at any time via the cookie settings tool on our website.

5. Managing cookies

You can also manage cookies through your browser settings. Please note that disabling some cookies may affect website functionality.

Useful links:

• Google Chrome cookie settings
• Safari cookie settings
• Microsoft Edge cookie settings
• Mozilla Firefox cookie settings

6. Changes to this policy

We may update this Cookie Policy from time to time. Updates will be posted on this page with a revised date.

7. Contact us

One House Group Ltd T/A Bath House
The Grain Store, Busk Lane, Sedbergh, Cumbria, LA10 5HF