Sustainable Skincare | Refillable, Cruelty-Free Skincare

Bath House is proud to be a Certified B Corporation™. B Corps are companies verified as meeting standards for social and environmental performance, transparency and accountability. For Bath House, B Corp Certification reflects our commitment to considering the impact of our decisions on our people, communities and the environment, alongside the long-term success of our business.

Alongside our B Corp Certification, we work with Green Business (formerly Green Small Business) to help us measure, manage and reduce our environmental impact. Through Green Business, we have developed an independently assessed Environmental Policy and Action Plan, helping us identify our key environmental impacts and set practical actions for improvement across areas such as energy, waste, packaging, transport and sourcing.

Together, these commitments give us a framework for measuring our progress, reviewing our priorities and continually looking for practical ways to reduce our environmental impact as our business develops.

All Bath House products are approved by the Vegetarian Society and are suitable for vegan, vegetarian and plant-based lifestyles.

While our formulations have long been developed without animal-derived ingredients, independent approval provides an additional level of verification. Ingredients and formulations are reviewed against the requirements of the Vegetarian Society’s accreditation scheme, giving customers greater clarity about the products they choose.

This independent accreditation sits alongside our wider commitment to responsible formulation and cruelty-free beauty.

Bath House is proud to be approved by Cruelty Free International (formally Leaping Bunny). The Cruelty Free International Programme requires brands to implement a robust supplier monitoring system and meet criteria designed to ensure that cosmetic products and their ingredients are not tested on animals.

Our approval reflects a commitment that has always been important to us: creating beautiful and effective products without compromising animal welfare.

We believe care, creativity and compassion should go hand in hand.

We believe every ingredient should have a purpose.

Our formulations are developed without parabens, SLS/SLES, TEA, DEA, MEA, mineral oils, silicones, artificial colours or plastic microbeads. We also formulate without palm oil as an ingredient. We use a high proportion of naturally derived ingredients across our collections, with many sourced from suppliers working to recognised standards such as COSMOS and ECOCERT.

But natural does not automatically mean better. We consider an ingredient’s safety, performance, origin and purpose within a formulation, as well as opportunities to source responsibly and make better use of existing resources.

Where appropriate, we explore ingredients derived from by-products and upcycled sources that might otherwise have limited use or go to waste. When ingredients cannot be sourced closer to home, we work with specialist suppliers and seek information about their origin and supply chain so that we can make informed sourcing decisions.

Understanding our carbon footprint helps us identify where we can make meaningful reductions. We measure emissions across our business, including Scope 1, 2 and 3 emissions, and set targets to reduce them over time. Our measured carbon footprint is 246.6 tonnes of CO₂e*. Alongside reduction measures, we support verified carbon programmes for emissions we currently offset.

We are also working to reduce our impact in practical ways throughout the business.

Our refill pouches use substantially less plastic than equivalent rigid plastic bottles, while waste heat generated by machinery is recovered and used to help heat our Making Rooms. We also use an electric van for a proportion of deliveries between our locations and partners.

At Bath House, we believe in the value of craftsmanship.

From the first idea to formulation, making, filling and finishing, much of the creative and manufacturing process takes place at our Making Rooms in Dent, Cumbria.

Our products are made in small batches using a combination of specialist manufacturing processes and traditional techniques, including hand-pouring and hand-finishing. Making our products ourselves gives us greater oversight of quality, formulation and production and allows us to continually review the way we work.

Manufacturing, filling and dispatching our products from our own facilities also enables us to manage production efficiently and consider the transport and resources involved throughout the process.

Reducing unnecessary waste is an important part of how we design our products and packaging.

Since introducing our refill programme, we have continued to expand the number of products that can be refilled and reused. Where practical, we favour materials such as glass and aluminium and design packaging with durability, reuse and recycling in mind.

Our reusable pump system allows customers to keep their pumps when replacing or refilling body washes and lotions, helping to reduce the number of pumps entering the waste stream. Our refill pouches use approximately 85% less plastic than equivalent rigid plastic bottles, significantly reducing the amount of packaging material required.

We continue to review our packaging and refill systems as recycling infrastructure, materials and technologies develop.

We consider the materials, construction and lifespan of our packaging from the earliest stages of product development.

Where appropriate, our cartons and gift packaging use FSC® certified paper, board and card, and we use soy-based inks for selected printed packaging. For online orders, we use recycled packing paper and paper tape and aim to avoid unnecessary packaging wherever possible.

Across our collections we favour glass and aluminium where appropriate and continue to develop refill options that allow customers to reuse their original containers. Small design decisions matter too. Our packaging clip system enables selected cartons to be closed without glue, reducing the number of materials used.

Our aim is simple: use packaging thoughtfully, minimise unnecessary materials and continually look for opportunities to reduce waste.

We continually look for ways to reduce the amount of plastic used across our packaging, favouring alternatives such as aluminium and glass where they are suitable for the product. Refill systems also play an important role, allowing customers to reuse containers while substantially reducing the amount of plastic required for each refill.

Alongside our own efforts to reduce plastic use, we support Plastic Bank, a social enterprise that works with collection communities to gather plastic before it reaches the ocean while providing additional income and social benefits to collection members.

Since February 2024, Bath House has funded the collection of the equivalent of 200,000 plastic bottles through our partnership with Plastic Bank, representing approximately 4,000kg of plastic.

We see this partnership as complementary to our first priority: continuing to reduce the amount of plastic used within our own business.

Our people are an essential part of Bath House. We employ a team of around 65 people across our making rooms, offices, warehouse and shops, bringing together a wide range of skills, experiences and backgrounds.

We are proud to be a Real Living Wage employer and believe that responsible business begins with treating people fairly and with respect.

We aim to provide a supportive and inclusive working environment in which people have opportunities to contribute, develop and be heard. Women also hold the majority of senior roles within our business.

As a Certified B Corporation, our approach to our people forms part of the wider way we consider our social impact and responsibilities as an employer.

We believe strongly in supporting the communities and causes around us. Our charitable support focuses particularly on wellbeing, nature and local community initiatives.

We have supported Mind Over Mountains, helping to fund opportunities for people to experience the benefits of time in nature alongside professional mental health support.

Across the communities surrounding our shops, offices and making rooms, we also support local schools, charities and grassroots fundraising initiatives.

As a small independent business, we cannot support every request we receive, so we aim to direct our support towards causes where we believe our contribution can make a meaningful difference.

The Lake District and wider Cumbrian landscape have always been an important source of inspiration for Bath House. They influence our fragrances, ingredients, photography, packaging and the stories we tell through our products. Protecting and supporting the landscape around us therefore matters personally as well as professionally.

We support the Save Windermere campaign, which works to raise awareness of water quality and pollution in England’s largest lake.

We also support the Lake District Foundation and have contributed to local environmental projects, including the planting and restoration of hedgerows to provide valuable habitat for wildlife.

These relationships are part of our wider commitment to supporting the communities and landscapes that have helped shape Bath House.